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Oliver / Process

Seven steps, and a real date at the end of them.

Most millwork schedules slip because the shop does not control the shop. We do, so the dates we give are dates rather than ranges.

01

First conversation

Drawings, dimensions, or a room.

Send an architectural set, a sketch with dimensions, or nothing but an address. We will tell you within a day whether the scope is something we should be quoting, and if it is not, who you should be calling instead.

02

Site measurement

We measure the shell, not the drawing.

Our surveyor measures the finished shell after drywall. On curved or high-rise work the built dimension and the drawn dimension are never the same, and we cut to the one that exists.

03

Shop drawings

Every joint, before anything is cut.

You receive a full shop drawing set: plans, elevations, sections and joinery details, plus a finish schedule. Nothing enters production until that set is signed. Changes made at this stage are fast and cost a fraction of what they cost once material is cut, which is the entire point of doing them here.

04

Finish approval

Physical samples, matched across two facilities.

You approve a physical sample, not a render. The approved sample becomes the reference held in both plants, so a panel finished in Brazil matches one finished in Florida.

05

Production

Cut, edged and finished in our own facilities.

Nothing is subcontracted. Cutting, edge banding, veneer pressing, spraying and assembly all happen in plants we own. That is why the schedule is ours to hold rather than a promise we are passing along.

06

Delivery and install

Our crew, not a subcontractor.

Oliver installers set the work. They know the tolerances because they work to them every week, and they carry the touch-up materials for the exact finish on the job.

07

Handover and aftercare

A file, and a phone number that still works.

You receive the as-built drawing set, finish and hardware schedules, care instructions and certification paperwork. If something moves in the first year, we come back.

Typical durations

How long each scope takes.

Wall paneling8 to 12 weeks from approved drawings
Closets and dressing rooms10 to 14 weeks from approved drawings
Kitchens12 to 16 weeks from approved drawings
Home theaters14 to 18 weeks from approved drawings
Wine cellars and bars14 to 20 weeks from approved drawings
Commercial interiors12 to 20 weeks from approved drawings

Clock starts at signed shop drawings and approved finish sample, not at deposit. Full-house packages run in parallel rather than in sequence.

Start a project

Send us the drawings, or just the room.

We quote from architectural drawings, a set of dimensions, or a site visit. Tell us the rooms, the finish direction and the date the space needs to be complete, and we will come back with a scope and a schedule.

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